A policy changed. Which company documents just became wrong?

Description and use

<p>A company changes its refund window from 30 days to 14.</p> <p>The approved policy gets updated. But the help centre still says 30 days. A saved AI reply repeats the old promise. A refund-intake workflow depends on that help page without mentioning a duration at all.</p> <p>The decision changed. The company’s knowledge didn’t catch up.</p> <p>That is the problem we built <strong>Ripple</strong> to solve.</p> <p>Ripple is a graph-powered company brain built with <strong>FalkorDB and Gemini</strong> for <strong>Graph Hacks 2026</strong>, under <strong>Track 03: Company Brain</strong>.</p> <p>

Problem

<p>A company changes its refund window from 30 days to 14.</p> <p>The approved policy gets updated. But the help centre still says 30 days. A saved AI reply repeats the old promise. A refund-intake workflow depends on that help page without mentioning a duration at all.</p> <p>The decision changed. The company’s knowledge didn’t catch up.</p> <p>That is the problem we built <strong>Ripple</strong> to solve.</p> <p>Ripple is a graph-powered company brain built with <strong>FalkorDB and Gemini</strong> for <strong>Graph Hacks 2026</strong>, under <strong>Track 03: Company Brain</strong>.</p> <p>

Outcome

<p>A company changes its refund window from 30 days to 14.</p> <p>The approved policy gets updated. But the help centre still says 30 days. A saved AI reply repeats the old promise. A refund-intake workflow depends on that help page without mentioning a duration at all.</p> <p>The decision changed. The company’s knowledge didn’t catch up.</p> <p>That is the problem we built <strong>Ripple</strong> to solve.</p> <p>Ripple is a graph-powered company brain built with <strong>FalkorDB and Gemini</strong> for <strong>Graph Hacks 2026</strong>, under <strong>Track 03: Company Brain</strong>.</p> <p>

Evidence

A policy changed. Which company documents just became wrong?

Source