AI Agent for Home Services: Lead Intake That Prices Jobs

说明与用途

AI 代理为家居服务快速识别紧急情况，收集定价数据并应用地理规则，随后以结构化负载交接给调度，减少漏单并提升夜间响应。

问题

A plumbing firm lost 11 new jobs to competitors because its phone log was not triaged, priced, or dispatched efficiently, especially for emergencies and geographic constraints.

结果

The agent captures all necessary data in one pass, enabling instant pricing and dispatch without callbacks, improving job capture and after‑hours response.

工作流

• 1. Capture caller details and emergency triage using a predefined list.
• 2. If emergency, provide approved safety line, call‑out fee, and page on‑call van with payload.
• 3. If routine, run six intake questions to gather job facts.
• 4. Apply service area rules to determine in‑area or out‑of‑area status and travel fee.
• 5. Offer next available booking window from facts file.
• 6. Hand off to dispatch with a five‑field payload for emergencies or calendar booking for routine jobs.

证据

I audited a two-van plumbing firm's phone log last autumn. In one week: 34 missed calls, 29 of them landing on voicemail, and 11 that were clearly new jobs.

来源

The first job of a home-services agent is not answering questions. It is deciding, fast, whether the message is an emergency.

来源

Run the six intake questions against your last ten real enquiries and check the owner could have quoted from the answers alone.

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