Building a tool that turns client calls into ready-to-send proposals
说明与用途
Bespken 自动加入客户通话,转录并提取关键信息,生成可直接发送的提案。由于数值数据置信度低,需强制人工审核。
问题
Freelancers and consultants often need to reconstruct scope, pricing, and timelines from memory after a client call, leading to errors and inefficiencies.
结果
Bespken is fully functional end-to-end, producing proposals from call transcripts. However, transcription confidence scores are low, especially for numbers, necessitating a mandatory review step.
工作流
- Connect Google Calendar via Supabase Auth + Google OAuth (calendar.readonly scope).
- View upcoming calls with video links on a dashboard.
- Click "Join with Bespken" to add a bot participant via the Meeting API.
- When the call ends, a webhook triggers and fetches the transcript from a presigned URL.
- Send the transcript to Gemini for structured extraction of client, scope, price, timeline, and notes.
- Display extracted fields in a review screen with editable inputs and a prominent warning to verify everything.
- Generate a proposal document from the (edited) data and present it for sending.
证据
This is fully working end-to-end in production right now, not just a mockup.
Marathi test call: failed badly. Confidence scores mostly under 0.5, numbers specifically got mangled.
English test call: numbers came through textually correct, but confidence scores were still surprisingly low (0.01–0.4) even on correct text.
- 记录日期: 2026-09-15T16:15:50.301Z