Customers Email You at 11pm. They Don't Wait Until 9am Anymore.

Описание и применение

Автоматический ответчик после рабочего дня отвечает на письма клиентов, используя FAQ, и отправляет сообщения только в нерабочие часы.

Задача

Small founders struggle to respond to after‑hours customer emails, risking lost leads and poor customer experience.

Результат

The after‑hours responder automatically replies to customer emails with relevant FAQ content, respects whitelists, prevents duplicate replies, and limits daily sends, improving response time without full AI integration.

Рабочий процесс

• Configure IMAP/SMTP credentials in ~/.afterhours/
• Define off‑hours schedule and FAQ file in faq.yaml
• Set daily send cap and whitelist VIPs
• Run the script via cron every 10 minutes
• Use --dry-run to preview replies before enabling sending

Доказательства

It knows when you're off the clock (including cross-midnight shifts — 22:00–06:00 counts as "after hours" even though it spans two dates)

Источник

--dry-run mode — preview exactly who would get what, before you let it send anything

Источник