Every refused COD parcel costs an Indian seller ₹150. RTO Shield stops them before they ship

Описание и применение

RTO Shield автоматизирует оценку риска, сообщения по WhatsApp, исправление адресов и звонки для продавцов Shopify в Индии, снижая расходы на возвраты COD.

Задача

Online sellers in India lose ₹150 per refused cash‑on‑delivery (COD) parcel, plus shipping costs, because buyers often refuse or cannot be reached.

Результат

Demo shop shows ₹13,246 prevented, 3 COD orders converted to prepaid, 2 addresses fixed, 17 orders confirmed before shipping, and only one exception.

Рабочий процесс

• Connect RTO Shield to Shopify via API
• Score each pending COD order (0‑100 risk, band, reason)
• Send WhatsApp message from platform number with shop name
• Parse buyer reply for address correction
• Validate address against India Post pincode data
• Write back valid address to Shopify
• If no reply, initiate voice call via ElevenLabs
• Route unresolved orders to Exceptions screen for seller review

Доказательства

RTO Shield uses ₹150 as the default cost of one RTO

Источник

The seller doesn’t get the product’s price back as profit. They lose the shipping out and the shipping back.

Источник

RTO Shield connects to a Shopify store and works through every new COD order: Scores it, Messages the buyer on WhatsApp, Fixes the address, Calls when nobody answers, Hands the leftovers to a human.

Источник

The demo shop’s Results screen (demo data): ₹13,246 prevented, 3 COD orders converted to prepaid, 2 addresses fixed, 17 orders confirmed before they shipped.

Источник