How I Automated WhatsApp Orders for a Small Business with n8n (Full Workflow Breakdown)

Description and use

<p>If you run a small business, your "storefront" probably isn't a website. It's a WhatsApp number.</p> <p>And your "checkout flow" is a stream of chat messages like this:</p> <blockquote> <p>"Hi, is the blue one available?"<br> "2 chicken burgers and a fries, deliver to Green Town"<br> "How much total?"</p> </blockquote> <p>Every one of those messages needs a human to read it, figure out what the customer actually wants, reply, and write the order down somewhere before it gets buried under newer chats. On a slow day, that's fine. On a busy day, messages get missed, orders get mixed up, and sa

Problem

<p>If you run a small business, your "storefront" probably isn't a website. It's a WhatsApp number.</p> <p>And your "checkout flow" is a stream of chat messages like this:</p> <blockquote> <p>"Hi, is the blue one available?"<br> "2 chicken burgers and a fries, deliver to Green Town"<br> "How much total?"</p> </blockquote> <p>Every one of those messages needs a human to read it, figure out what the customer actually wants, reply, and write the order down somewhere before it gets buried under newer chats. On a slow day, that's fine. On a busy day, messages get missed, orders get mixed up, and sa

Outcome

<p>If you run a small business, your "storefront" probably isn't a website. It's a WhatsApp number.</p> <p>And your "checkout flow" is a stream of chat messages like this:</p> <blockquote> <p>"Hi, is the blue one available?"<br> "2 chicken burgers and a fries, deliver to Green Town"<br> "How much total?"</p> </blockquote> <p>Every one of those messages needs a human to read it, figure out what the customer actually wants, reply, and write the order down somewhere before it gets buried under newer chats. On a slow day, that's fine. On a busy day, messages get missed, orders get mixed up, and sa

Evidence

How I Automated WhatsApp Orders for a Small Business with n8n (Full Workflow Breakdown)

Source