I Am Not an Archivist: What Careless Automation Asks of Disabled People

Description and use

<p>I'm writing this in a studio that has had no heating since early July.</p> <p>I have reported it by email, by phone, through a formal complaint form, and to the building's reception. This week, a phone call finally explained why nothing happened: my emails and calls had been going to a team in another city the whole time.</p> <p>Nobody noticed. Nobody told me. I only found out because I kept chasing.</p> <p>This piece isn't really about one cold studio. It's about the job that lands on you when a system fails and nobody owns the failure.</p> <h2> The job nobody hired me for </h2> <p>When an

Problem

<p>I'm writing this in a studio that has had no heating since early July.</p> <p>I have reported it by email, by phone, through a formal complaint form, and to the building's reception. This week, a phone call finally explained why nothing happened: my emails and calls had been going to a team in another city the whole time.</p> <p>Nobody noticed. Nobody told me. I only found out because I kept chasing.</p> <p>This piece isn't really about one cold studio. It's about the job that lands on you when a system fails and nobody owns the failure.</p> <h2> The job nobody hired me for </h2> <p>When an

Outcome

<p>I'm writing this in a studio that has had no heating since early July.</p> <p>I have reported it by email, by phone, through a formal complaint form, and to the building's reception. This week, a phone call finally explained why nothing happened: my emails and calls had been going to a team in another city the whole time.</p> <p>Nobody noticed. Nobody told me. I only found out because I kept chasing.</p> <p>This piece isn't really about one cold studio. It's about the job that lands on you when a system fails and nobody owns the failure.</p> <h2> The job nobody hired me for </h2> <p>When an

Evidence

I Am Not an Archivist: What Careless Automation Asks of Disabled People

Source