I built an AI agent that fills in your flight delay claim
Description and use
Claimback is an AI agent that fetches flight delay data, calculates compensation under EU/UK rules, and auto‑fills an airline claim form while blocking accidental submission.
Problem
Many passengers miss out on compensation for long flight delays because they must manually research gate times, applicable regulations, and fill airline claim forms.
Outcome
Claimback automates flight delay claim preparation, accurately determining compensation amounts and filling airline forms while ensuring no accidental submission, saving users time and reducing missed claims.
Workflow
- 1. User inputs flight number and date into Claimback.
- 2. Agent converts flight code to ICAO format and scrapes FlightAware for gate times.
- 3. Agent cross‑checks delay data with AirHelp for confirmation.
- 4. Agent reads relevant law from legislation.gov.uk and calculates owed amount using a built‑in table.
- 5. Agent verifies all quoted legal text and amounts against source pages.
- 6. Agent locates the airline’s claim form via Anakin Search.
- 7. Agent opens the form in Anakin’s cloud browser and navigates to required fields.
- 8. Agent injects a submission lock to block any form or network submission.
- 9. Agent fills in all form fields with passenger details.
- 10. Agent stops before submitting, leaving the form ready for the user to review and submit manually.
Evidence
The agent starts with an Anakin Wire action that looks up the airline and turns "AI" into "AIC".
Every quote is checked against the page.
The rule moved into the page itself. Before any of the airline's scripts run, Claimback injects a lock.
- Record date: 2026-09-19T21:15:19.893Z