I Built an AI Incident Responder That Has to Earn Permission Before It Acts

Description and use

OpsSentinel is an incident‑response agent that investigates, prepares a recovery plan, and requires human approval before executing destructive actions, ensuring safe AI‑driven incident handling.

Problem

AI agents either lack authority to act or are given too much, leading to unsafe automated actions during incident response.

Outcome

OpsSentinel demonstrated a safe, permission‑controlled rollback of a degraded Checkout API, completing the full observe‑diagnose‑prepare‑approve‑act‑verify cycle.

Workflow

• Observe service state
• Diagnose with diagnostics
• Prepare recovery plan
• Human approves plan via CLI
• Execute rollback
• Verify recovery

Evidence

The agent earns progressively stronger permissions as it moves from observation toward action.

Source

Preparing the plan does not authorize it.

Source