I spent five years turning QMS into paperwork. This video reminded me what it was for.

Описание и применение

<h2> The conversation that was never in the QMS </h2> <p>Last week I watched a short video on the difference between "managing quality" and "managing through quality." I expected the usual vendor pitch. Instead I got something I have been trying to articulate for about three years.</p> <p>The core idea, in my own words: a QMS is not a library of approved documents. It is the running record of the conversations that produced a quality decision. When the conversation lives in email, in hallway chats, in someone's head, and only the <em>output</em> lands in the system, you do not have a quality m

Задача

<h2> The conversation that was never in the QMS </h2> <p>Last week I watched a short video on the difference between "managing quality" and "managing through quality." I expected the usual vendor pitch. Instead I got something I have been trying to articulate for about three years.</p> <p>The core idea, in my own words: a QMS is not a library of approved documents. It is the running record of the conversations that produced a quality decision. When the conversation lives in email, in hallway chats, in someone's head, and only the <em>output</em> lands in the system, you do not have a quality m

Результат

<h2> The conversation that was never in the QMS </h2> <p>Last week I watched a short video on the difference between "managing quality" and "managing through quality." I expected the usual vendor pitch. Instead I got something I have been trying to articulate for about three years.</p> <p>The core idea, in my own words: a QMS is not a library of approved documents. It is the running record of the conversations that produced a quality decision. When the conversation lives in email, in hallway chats, in someone's head, and only the <em>output</em> lands in the system, you do not have a quality m

Доказательства

I spent five years turning QMS into paperwork. This video reminded me what it was for.

Источник