Keeping Strands agents honest in a household money app

Description and use

<p>Many household money leaks are small and quiet. A washing machine breaks a few months before its guarantee runs out, and the repair gets paid without anyone asking the seller. A free trial turns into a monthly charge. A card payment has no receipt by the time someone needs one. None of this is hard to spot. It is just easy to miss.</p> <p>An agent sounds like a good fit: read the records, point at what needs a decision. The catch is that a language model writing about guarantees and money can sound certain about things nobody checked, like a refund being owed or a deadline that does not exi

Problem

<p>Many household money leaks are small and quiet. A washing machine breaks a few months before its guarantee runs out, and the repair gets paid without anyone asking the seller. A free trial turns into a monthly charge. A card payment has no receipt by the time someone needs one. None of this is hard to spot. It is just easy to miss.</p> <p>An agent sounds like a good fit: read the records, point at what needs a decision. The catch is that a language model writing about guarantees and money can sound certain about things nobody checked, like a refund being owed or a deadline that does not exi

Outcome

<p>Many household money leaks are small and quiet. A washing machine breaks a few months before its guarantee runs out, and the repair gets paid without anyone asking the seller. A free trial turns into a monthly charge. A card payment has no receipt by the time someone needs one. None of this is hard to spot. It is just easy to miss.</p> <p>An agent sounds like a good fit: read the records, point at what needs a decision. The catch is that a language model writing about guarantees and money can sound certain about things nobody checked, like a refund being owed or a deadline that does not exi

Evidence

Keeping Strands agents honest in a household money app

Source