Multi‑Tenant WhatsApp Business Platform with AI Chatbots, Bulk Campaigns and IVR

Description and use

A single binary that consolidates AI chatbots, bulk campaigns, and IVR for WhatsApp Business, enabling businesses to scale customer interactions without deploying separate services.

Problem

Businesses need a unified, scalable solution to manage WhatsApp Business interactions—chatbots, bulk messaging, and IVR—without deploying multiple services.

Outcome

The single‑binary whatomate solution consolidates AI chatbots, bulk messaging, and IVR into one deployable package, reducing operational complexity and enabling rapid scaling for multi‑tenant WhatsApp Business deployments.

Workflow

• 1. Deploy the whatomate binary on a server or container.
• 2. Configure tenant credentials and WhatsApp Business API keys via environment variables or a config file.
• 3. Define AI chatbot flows using the built‑in dialog engine or integrate external LLMs.
• 4. Schedule bulk campaigns through the REST API or CLI, specifying message templates and recipient lists.
• 5. Set up IVR menus and voice prompts using the integrated telephony module.
• 6. Monitor tenant activity and performance through the shared dashboard or logs.
• 7. Scale the application horizontally by running additional instances behind a load balancer.

Evidence

Runs a multi-tenant WhatsApp Business platform with AI chatbots, bulk campaigns, and IVR using a single binary app.

Source