Multi‑Tenant WhatsApp Business Platform with AI Chatbots, Bulk Campaigns and IVR

Описание и применение

Одно приложение, которое объединяет чат‑боты, массовые рассылки и IVR для WhatsApp Business, позволяя компаниям масштабировать взаимодействие с клиентами без развертывания отдельных сервисов.

Задача

Businesses need a unified, scalable solution to manage WhatsApp Business interactions—chatbots, bulk messaging, and IVR—without deploying multiple services.

Результат

The single‑binary whatomate solution consolidates AI chatbots, bulk messaging, and IVR into one deployable package, reducing operational complexity and enabling rapid scaling for multi‑tenant WhatsApp Business deployments.

Рабочий процесс

• 1. Deploy the whatomate binary on a server or container.
• 2. Configure tenant credentials and WhatsApp Business API keys via environment variables or a config file.
• 3. Define AI chatbot flows using the built‑in dialog engine or integrate external LLMs.
• 4. Schedule bulk campaigns through the REST API or CLI, specifying message templates and recipient lists.
• 5. Set up IVR menus and voice prompts using the integrated telephony module.
• 6. Monitor tenant activity and performance through the shared dashboard or logs.
• 7. Scale the application horizontally by running additional instances behind a load balancer.

Доказательства

Runs a multi-tenant WhatsApp Business platform with AI chatbots, bulk campaigns, and IVR using a single binary app.

Источник