Teams see tons of bugs and report almost none. I built a fix: 100 users in 2 months

Description and use

Teams spot many bugs but rarely report them. Brief, a Chrome extension, automatically creates complete tickets in Jira or Linear, speeding up fixes. In two months, 100 users and 6 teams use it daily.

Problem

Cross‑functional teams see many bugs but rarely report them, leading to incomplete tickets and developer frustration.

Outcome

Within two months, 100 users adopted Brief and six teams use it daily, reducing the need for back‑and‑forth communication and speeding up bug resolution.

Workflow

• User takes a screenshot, video, or last‑minute capture
• Brief’s AI analyzes the capture to identify the failure
• Brief automatically creates a ticket in Jira or Linear with steps, video, console, and network errors

Evidence

They see tons of bugs. They report almost none of them!!

Source

So I built Brief, a Chrome extension that turns any bug into a ready‑to‑fix ticket in one click:

Source

100 users already, and 6 teams use it every day

Source