The fix for an empty state isn't filling it

Описание и применение

Внедрение индикаторов прогресса и ясных действий для пустых полей улучшает восприятие инструмента расчёта стоимости ремонта, превращая пустое состояние в понятный процесс, а не ошибку.

Задача

Users feel the renovation cost tool is broken when it shows an empty price book, leading to a perception of a failed first run.

Результат

The redesign turns an empty state from a perceived failure into a clear progress indicator, reducing user frustration and improving transparency without compromising data integrity.

Рабочий процесс

• Show progress such as "7 of 12 lines priced" instead of a wall of blanks.
• Label totals from priced lines as partial to avoid misinterpretation.
• Ask for the lines that move the total the most first.
• Next to each blank, display a reason and a clear action, e.g., "Unpriced: no quote yet. Request one from the package below."
• Record incoming contractor quotes directly into the price book with source and date.
• Indicate whether a quote can be reused on another project.
• List what each contractor’s quote includes and excludes next to the number.
• Perform sanity checks on room areas and dimensions before confirming outputs.

Доказательства

Show progress, like "7 of 12 lines priced," instead of a wall of blanks.

Источник

Next to every blank, say why it is blank and what to do next. Something like: "Unpriced: no quote yet. Request one from the package below."

Источник

When a quote comes back, record it straight into the price book, with the source and the date attached.

Источник

The UI should say clearly whether a quote can be reused on another project.

Источник

Listing what each contractor's quote includes and excludes right next to the number.

Источник

Check that room areas add up to the total, that dimensions fall in a plausible range, and flag "check this" when they don't.

Источник