The four parts of a Company Brain

Описание и применение

Внедрение четырёхкомпонентной модели Company Brain позволяет AI сохранять и обновлять знания, избегая повторного обучения и обеспечивая точные ответы.

Задача

AI systems lack persistent, structured knowledge, causing them to rediscover information and produce inconsistent answers.

Результат

Implementing the four-part Company Brain reduces AI’s need to relearn, ensures consistent answers, and keeps knowledge current while allowing agents to access relevant facts efficiently.

Рабочий процесс

• 1. Collect signals from sources (e.g., Sentry alerts, Slack threads, calls) and add them to an inbox folder.
• 2. Store each fact as a single, dated note in a structured folder (e.g., decision_, feedback_).
• 3. Run a dream/prune routine to merge duplicates, retire outdated facts, and archive old memories.
• 4. Provide agents with a door (e.g., a shared folder or API endpoint) so they can query the structured notes within their context window.

Доказательства

AI is rediscovering knowledge from scratch on every question. There's no accumulation.

Источник

The brain has to hear what happened: calls, chats, error reports, emails.

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A fact becomes memory when it sits in a shape you can ask about: one fact, one place, a date on it.

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Dreaming is the brain tidying itself: a job that re-reads what was learned that day and re-links it.

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Agents need a door. People ask questions in a chat. Agents need the facts delivered to them.

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