Why an AI agent needs its own inbox, not a shared mailbox

Описание и применение

Каждому ИИ‑агенту назначается собственный почтовый ящик, чтобы избежать двойных ответов и сохранить состояние чтения на стороне сервера.

Задача

Agents sharing a mailbox can mark each other’s messages as read, causing duplicate replies and loss of message state.

Результат

Dedicated inboxes per agent eliminate duplicate replies, preserve threading, and simplify cleanup.

Рабочий процесс

• Assign a unique email address to each agent.
• Configure the agent to fetch only unread messages for its address.
• Process messages and reply, letting the server mark them as read.
• If the agent crashes, the message remains unread for retry.
• Delete the agent’s mailbox when the agent is removed.
• Use stable message IDs to deduplicate across restarts and workers.

Доказательства

Most teams wiring an agent into email give it the same mailbox the humans use.

Источник

The fix is boring and structural: give every agent its own address.

Источник

Store the message id, not the sequence number. Sequence numbers shift when a message is expunged; a stable id lets the agent deduplicate across restarts and across two workers running the same job.

Источник