Your AI Complaint Says Things You Never Said

Description and use

<p><em>A study found AI-written complaints win relief more often. Its own AI edit of one says 'I do not own a cell phone'. The consumer never said so.</em></p> <p><a href="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2Fzyyqedjw3oebqw0yr7n3.webp" class="article-body-image-wrapper"><img src="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2Fzyyqedjw3oebqw0yr7n3.w

Problem

<p><em>A study found AI-written complaints win relief more often. Its own AI edit of one says 'I do not own a cell phone'. The consumer never said so.</em></p> <p><a href="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2Fzyyqedjw3oebqw0yr7n3.webp" class="article-body-image-wrapper"><img src="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2Fzyyqedjw3oebqw0yr7n3.w

Outcome

<p><em>A study found AI-written complaints win relief more often. Its own AI edit of one says 'I do not own a cell phone'. The consumer never said so.</em></p> <p><a href="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2Fzyyqedjw3oebqw0yr7n3.webp" class="article-body-image-wrapper"><img src="https://media2.dev.to/dynamic/image/width=800%2Cheight=%2Cfit=scale-down%2Cgravity=auto/https%3A%2F%2Fdev-to-uploads.s3.us-east-2.amazonaws.com%2Fuploads%2Farticles%2Fzyyqedjw3oebqw0yr7n3.w

Evidence

Your AI Complaint Says Things You Never Said

Source